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Since 2004, our University project has become the Internet's most widespread web hosting directory. Here we like to talk a lot about web development, networking and server security. It is, after all, our expertise. To make things better we've launched this science section with the free access to educational resources and important scientific material translated to different languages.

Kreye yon kilti Sèvis

Source: http://www.ddiworld.com/about-ddi/our-expertise/by-business-need/creating-a-service-culture



Kenbe yon wo nivo de kliyan fidélité se yon chofè ki pi enpòtan pou òganizasyon yo. Men, gen kliyan satisfè jis pa koupe l 'ankò. Kreye kliyan fidélité (oubyen, nan swen sante, pasyan lwayote) se yon fason a sèlman durabl grandi biznis ou. Ki pran yon kilti sèvis.

Tout twò souvan, li pi fasil panse eksperyans nan dènye kliyan ou negatif sèvis pase yon dènye fwa ou te pozitif. Sa se paske se mond lan sèvis plen ak pòv a sèvis an mwayèn.Lwayote, nan lòt men an, mande pou yon kilti nan ki konsantre sèvis kaskad desann soti nan ansyen jesyon ak liy la-yon angajman devan òganizasyon-lajè a kliyan delighting (oswa pasyan yo ak fanmi yo) kòm byen ke anplwaye yo. Ak estrateji talan jesyon ou bezwen asire ke ou ap idantifye yo ak pou devlope konpetans yo anplwaye ou bezwen pou avanse pou kilti la.

Yon total Sistèm Apwòch

DDI konprann enpak la nan kliyan fidélité sou siksè òganizasyonèl, e nou gen sistèm total ki ap apwoche bezwen kreye ak kenbe yon kilti sèvis vre.

Nou ede w atire e kenbe kliyan pa bay:

Solisyon espesifik ak pwodwi ou ka vle pran yon gade pi pre a gen ladan:

Published (Last edited): 04-02-2012